Westlaw, for security purposes, is changing the way you must log-in. They are requiring that all users create a "strong" username and password. They are calling this your OnePass, despite the fact that you are actually creating two new codes to log-in.
Some of you may already have a OnePass. Some of you may have previously created a self-chosen username and password which is insufficiently "strong" by OnePass criteria. Some of you are using your Westlaw issued alphanumeric password. Many of you have instructed your computer to remember your log-in credentials and don't know into which category you fall. We recognize that this will create some confusion, and we are here to help.
The Westlaw rules for creating "strong" usernames and passwords are:
- The OnePass Username must be between 8 - 70 characters and contain at least two of the following: uppercase, lowercase, numbers, symbols (e.g., @ ^ * $)
- The OnePass Password must be between 8 - 16 characters and contain at least three of the following: uppercase, lowercase, numbers, symbols (e.g., @ ^ * $)
Please do not hesitate to contact the HelpDesk (x5158) with any questions or issues that you encounter. [Note: We are already receiving many reports of problems, so these are to be expected. Please contact us for help.]
For assistance during evening and weekend hours, you can call Westlaw directly at 1-800-WESTLAW (1-800-937-8529), selecting the "Are you calling for OnePass assistance?" option. They are also providing online help.
The Westlaw campaign to make this change launched on November 1st. All OnePass usernames and passwords must be created by January 31, 2010. Beginning on February 1, 2010, you will not be able to access Westlaw without creating your personal OnePass. We are encouraging everyone in the community to make this change sooner rather than later to avoid potential problems next year.
We look forward to making this transition as painless as possible!